Privacy Policy

Last updated: 13 May 2026

1. Who We Are

Precebol Logistics Ltd ("Precebol", "we", "us", "our") is a freight forwarding and cargo shipping company registered in England and Wales (Companies House No. 10006221). Our registered office is 52 Camberwell Church Street, London SE5 8QZ. We are registered with the Information Commissioner's Office (ICO) under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

For any data protection queries, contact us at: info@precebollogistics.co.uk or call (+44) 7946 272819.

2. What Personal Data We Collect

We collect and process the following categories of personal data:

  • Identity data: Full name, title, date of birth (where required for customs).
  • Contact data: Email address, phone number(s), postal address.
  • Shipment data: Collection and delivery addresses (UK and Nigeria), package contents, weight, dimensions, and declared value.
  • Financial data: Payment details (processed via our payment provider — we do not store card numbers).
  • Identity documents: Passport or ID copy, where required by UK or Nigerian customs regulations.
  • Communications data: Records of emails, phone calls, and WhatsApp messages related to your enquiry or shipment.
  • Technical data: IP address, browser type, pages visited, and session data collected via Google Analytics.

3. How We Collect Your Data

  • Quote request and contact forms on our website.
  • Direct communication by phone, email, or WhatsApp.
  • Booking and consignment documentation you provide.
  • Automatically via cookies and analytics when you use our website.

4. How We Use Your Data

We use your personal data for the following purposes:

  • To fulfil your shipping contract — processing your booking, arranging collection and delivery, customs documentation, and providing shipment updates.
  • To comply with legal obligations — UK and Nigerian customs and export control requirements, HMRC obligations, anti-money laundering checks.
  • To communicate with you — responding to enquiries, providing shipment status updates, and handling complaints.
  • To send marketing communications — only where you have given explicit consent, and you may opt out at any time.
  • To improve our website and services — using anonymised analytics data.

5. Legal Basis for Processing

  • Contract performance — processing necessary to fulfil your shipping booking.
  • Legal obligation — compliance with customs, export, and tax regulations.
  • Legitimate interests — fraud prevention, business analytics, and service improvement.
  • Consent — marketing communications (withdrawable at any time).

6. Who We Share Your Data With

We share your personal data only where necessary:

  • Airlines and shipping lines — for freight booking and manifests.
  • UK and Nigerian customs authorities — as required by law.
  • Our Nigeria operations team — for last-mile delivery coordination.
  • Clearing agents — for customs clearance at Nigerian ports and airports.
  • IT and communications service providers — under data processing agreements.

We do not sell your personal data to third parties.

7. International Data Transfers

Your shipment data is necessarily transferred to Nigeria as part of the service. Nigeria does not currently hold an adequacy decision under UK GDPR. Where we transfer data to Nigeria, we rely on legitimate interests and contractual necessity for the performance of your shipping contract. We take reasonable steps to ensure your data is handled securely by our Nigerian partners.

8. How Long We Keep Your Data

  • Shipment records: 7 years from date of delivery (HMRC retention requirement).
  • Customs documentation: 7 years.
  • Enquiry data (no booking made): 12 months.
  • Marketing consent records: Until consent is withdrawn.
  • Website analytics: 26 months (Google Analytics default).

9. Your Rights

Under UK GDPR, you have the right to:

  • Access — request a copy of your personal data.
  • Rectification — ask us to correct inaccurate data.
  • Erasure — ask us to delete your data where we have no legal obligation to retain it.
  • Restriction — ask us to restrict processing in certain circumstances.
  • Portability — receive your data in a structured, machine-readable format.
  • Object — object to processing based on legitimate interests or for marketing.
  • Withdraw consent — at any time, for any processing based on consent.

To exercise any of these rights, contact us at info@precebollogistics.co.uk. We will respond within 30 days. If you are unhappy with our response, you may lodge a complaint with the Information Commissioner's Office at ico.org.uk.

10. Cookies

Our website uses Google Analytics to measure traffic and usage. Google Analytics uses cookies that collect anonymised data including pages visited, session duration, and approximate location. You may opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on.

No other third-party tracking or advertising cookies are used on this website.

11. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our website uses HTTPS encryption. Access to customer data is restricted to authorised staff only.

12. Changes to This Policy

We may update this policy from time to time. The most recent version is always available at precebollogistics.co.uk/privacy-policy. Continued use of our services after an update constitutes acceptance of the revised policy.

13. Contact Us

Precebol Logistics Ltd
52 Camberwell Church Street
London SE5 8QZ
United Kingdom
Email: info@precebollogistics.co.uk
Phone: (+44) 7946 272819